Last updated: September 18, 2025
These Terms and Conditions ("Terms") form a legally binding agreement between you ("User", "you", or "your") and Unique-P GmbH, a company registered under the laws of Switzerland ("Company", "we", "us", or "our"), governing your access to and use of our analytics software ("Axo Analytics") and related services provided through our websites, axoanalytics.com and app.axoanalytics.com (collectively, the "Website"), and any associated services (collectively, the "Services").
By accessing the Website, clicking to accept these Terms, completing the registration process, or using any of our Services, you confirm your agreement to be bound by these Terms and our Privacy Policy, available at axoanalytics.com/privacy, which is incorporated herein by reference. If you do not agree to these Terms or the Privacy Policy, you must not access or use the Website or Services.
You represent and warrant that you are at least 18 years old or the age of legal majority in your jurisdiction, capable of entering into a binding contract, and meet all eligibility requirements outlined in these Terms. If you do not meet these requirements, you must not access or use the Website or Services.
The Services are offered on a subscription basis ("Subscription") as detailed on our pricing page at axoanalytics.com/pricing ("Fees"). Subscriptions are billed in advance on a recurring basis, either monthly or annually ("Billing Cycle"), depending on the plan selected.
Subscriptions automatically renew at the end of each Billing Cycle unless canceled by you or us in accordance with these Terms. You may cancel your Subscription through your account management page on the Website, with cancellation taking effect immediately. No further charges will apply after cancellation, but no refunds will be issued for Fees already paid, except where required by applicable law.
A valid payment method (e.g., credit card, PayPal, or Stripe) is required to process Subscription Fees. You must provide accurate and complete billing information, including your full name, address, and payment method details. By submitting payment information, you authorize us to charge the applicable Fees for your Subscription in accordance with the Billing Cycle. All payments must be made in a timely manner. Failure to pay Fees on time may result in account suspension without prior notice. If your account remains suspended for two (2) consecutive months, we reserve the right to permanently delete your account, and you will not be entitled to refunds for any amounts previously paid.
If you are on a free trial of the Services, your usage is subject to a fair usage policy. During the trial period, you may track a reasonable number of websites, team members, and pageviews, as determined by us in our sole discretion, to evaluate the Services. Excessive or abusive usage, such as tracking an unusually high number of websites, adding excessive team members, or generating excessive pageviews during the trial, may result in limitations on your access or termination of the trial without notice. We reserve the right to define what constitutes excessive or abusive usage.
Each Subscription plan includes a monthly pageview limit, where a "pageview" refers to a website view or event completion. If you exceed your plan’s pageview limit for two (2) consecutive months or significantly exceed it in a single month (as determined by us), we will notify you to upgrade your plan. If you fail to upgrade within seven (7) days of our notice, we may suspend your account. If your account remains suspended for two (2) consecutive months, we may delete it. No refunds will be provided for Fees paid in the event of suspension or deletion. Additionally, if you exceed your plan’s pageview limit, you are subject to a fair usage policy. Excessive overage beyond the subscribed plan’s pageview tier, as determined by us in our sole discretion, may result in throttling of data collection, additional charges, or mandatory plan upgrades to ensure service stability for all users.
Certain Subscription plans may include unlimited websites and/or team members. These features are subject to a fair usage policy to prevent abuse and ensure service quality for all users. Excessive use, such as tracking an unreasonably high number of websites or adding an excessive number of team members (as determined by us in our sole discretion), may result in restrictions on your account, including limitations on additional websites or team members, or a requirement to upgrade to a higher-tier plan. We reserve the right to define what constitutes excessive use and to take appropriate action to maintain service performance.
We may modify Subscription Fees at our discretion, with at least thirty (30) days’ notice provided via email or through the Website. You may terminate your Subscription before the new Fees take effect. Continued use of the Services after a Fee change constitutes your agreement to the modified Fees.
Except where required by applicable law, all Fees are non-refundable.
When creating an account, you must provide accurate, complete, and up-to-date information. Failure to do so constitutes a breach of these Terms and may result in immediate account termination.
You are responsible for maintaining the confidentiality of your account credentials, including your password, and for all activities under your account. We recommend enabling two-factor authentication (2FA). You must notify us immediately at [email protected] if you suspect any unauthorized access or security breach.
The Website, its content, features, and functionality (including but not limited to software, code, text, graphics, images, audio, video, designs, and arrangements) are owned by us, our licensors, or other providers and are protected by intellectual property laws, including copyright, trademark, patent, and trade secret laws. Our name, logo, trademarks, and related branding are our property or that of our affiliates or licensors. You may not use these without our prior written consent. Unauthorized use of any intellectual property on the Website may violate applicable laws and result in legal action.
You may not modify, copy, distribute, or reproduce any Website content without permission. If you breach these Terms by improperly using Website content, your access rights will cease immediately, and you must, at our discretion, return or destroy any copies of materials. All rights not expressly granted are reserved by us.
The Services may include links to third-party websites or services not owned or controlled by us. We are not responsible for the content, privacy policies, or practices of these third parties. You access third-party websites at your own risk and should review their terms and privacy policies. We are not liable for any damage or loss arising from your use of or reliance on third-party websites or services.
We engage the following subprocessors to provide the Services, each of which complies with applicable data protection laws, including Swiss and EU regulations:
All subprocessors are contractually obligated to process data in compliance with Swiss and EU data protection laws, including the General Data Protection Regulation (GDPR) and the Swiss Federal Act on Data Protection (FADP). Data processed by these subprocessors remains within the European Union unless otherwise required and disclosed, with appropriate safeguards in place.
You may include the Services as part of your offerings to customers, subject to the following:
Contact [email protected] with any questions about reselling.
Our Privacy Policy, available at axoanalytics.com/privacy, governs the processing of personal data and is incorporated herein by reference. Axo Analytics is designed to avoid tracking personal data (e.g., names, email addresses, or mailing addresses). Intentional tracking of personal data is prohibited and may result in immediate account termination without notice.
All personal data processed by us or our subprocessors is stored and processed within the European Union, in compliance with GDPR and FADP. Where data transfers outside the EU are necessary, we implement appropriate safeguards, such as Standard Contractual Clauses (SCCs). You may request a Data Processing Agreement (DPA) by contacting [email protected] after accepting these Terms.
We may terminate or suspend your account immediately, without prior notice, for any reason, including breach of these Terms. Upon termination, your access to the Services will cease.
To terminate your account, you may delete it via the Settings area of your dashboard. Before deletion, ensure you download any data backups, as deleted accounts and data cannot be recovered.
To the fullest extent permitted by applicable law, including Swiss and EU law, neither the Company nor its affiliates, directors, officers, employees, agents, or service providers will be liable for any direct, indirect, incidental, special, consequential, or punitive damages, including but not limited to loss of profits, data, use, or goodwill, arising from your use of or inability to use the Website or Services, even if advised of the possibility of such damages. This limitation does not apply where prohibited by law, such as in cases of gross negligence or willful misconduct under Swiss law.
The Website and Services are provided "as is" and "as available" without warranties of any kind, express or implied, including but not limited to warranties of merchantability, fitness for a particular purpose, or non-infringement, except where such warranties cannot be excluded under applicable law. We do not guarantee the Website or Services will be uninterrupted, error-free, secure, or free from viruses or harmful components. You are responsible for your use of the Website and for maintaining the security of your systems and data.
To the maximum extent permitted by law, you agree to indemnify, defend, and hold harmless the Company, its affiliates, and their respective directors, officers, employees, and agents from any claims, liabilities, damages, or losses (including reasonable attorneys’ fees) arising from your breach of these Terms or misuse of the Services, including unauthorized use of third-party content or services.
These Terms and your use of the Services are governed by the laws of Switzerland, without regard to conflict of law principles. Any disputes arising from these Terms or the Services will be resolved exclusively in the courts of Zug, Switzerland. You irrevocably submit to the jurisdiction of these courts and waive any objections to venue or jurisdiction.
No delay or failure to exercise any right or remedy under these Terms constitutes a waiver. Partial exercise of any right does not preclude further exercise of that or any other right.
If any provision of these Terms is found to be invalid, illegal, or unenforceable, the remaining provisions will continue in full force and effect.
These Terms, together with our Privacy Policy and any executed DPA, constitute the entire agreement between you and the Company regarding the Website and Services, superseding all prior agreements or understandings.
We may update these Terms at our discretion. Changes are effective immediately upon posting to the Website. Your continued use of the Services after such changes constitutes your acceptance of the updated Terms. You are responsible for periodically reviewing these Terms.
For questions or concerns, contact us at [email protected].